Shipping policy

Shipping Policy

We are committed to providing you with a seamless and delightful shopping experience. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website under Australian laws.

1. Shipping Methods and Timeframes:

We offer several shipping methods to cater to your needs. The available shipping options and estimated delivery timeframes will be displayed during the checkout process. Please note that delivery times may vary based on your location, shipping method selected, and other factors beyond our control.

2. Shipping Destinations:

We currently offer shipping within Australia only. We do not ship internationally at this time.

3. Shipping Charges:

Delivery type	Price
Standard (2-8 days)	$15
Express (1-3 days)	$19.95

 

The shipping costs will be displayed during the checkout process before you finalise your order.

4. Order Processing Time:

Orders are typically processed within 1-2 business days from the date of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day.

5. Delivery Responsibility:

Once your order has been shipped, the responsibility for delivery rests with the designated carrier. While we strive to ensure timely delivery, we cannot guarantee delivery dates as they are subject to the carrier's terms and conditions.

6. Order Tracking:

We provide order tracking information for all shipments. You will receive a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the status of your shipment through the carrier's website.

7. Delivery Attempts:

If delivery is unsuccessful due to reasons beyond our control (e.g., incorrect address provided, recipient unavailable), the carrier will make multiple delivery attempts. It is the customer's responsibility to ensure that someone is available to receive the package during the designated delivery times.

8. Shipping Restrictions:

Certain products may be subject to shipping restrictions due to their size, weight, or contents. We reserve the right to refuse shipping of any product that is prohibited by law or carrier regulations.

9. Damaged or Lost Shipments:

In the rare event that your order is damaged during transit or lost in transit, please contact us immediately. We will work with the carrier to initiate an investigation and resolve the issue in a timely manner.

10. Change of Shipping Address:

If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that the change can be made once the order has been processed for shipping.

11. Shipping Policy Updates:

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us at hello@picklepulse.com.au

Thank you for choosing Picklepulse!

From,

Picklepulse.